bkbd Privacy Policy — Your Data, Handled With Care

2.1 Purposes of Processing

bkbd processes your personal data solely for the following purposes:

• To create and manage your bkbd player account, verify your identity and age, and maintain the security of your account.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay and supported bank transfer methods.
• To deliver the gaming services you request, including casino games, cricket betting, slots, crash games and fish games.
• To comply with our anti-money-laundering (AML) and fraud prevention obligations, including transaction monitoring and suspicious activity reporting.
• To send you account-related communications such as deposit confirmations, withdrawal notifications, and security alerts. Marketing communications are sent only where you have opted in.
• To improve the platform's performance, personalise your experience, and conduct internal analytics to understand how bkbd.asia is used across devices and regions in Bangladesh.

3.1 Contractual Necessity

The majority of the data bkbd processes is necessary to perform our contract with you — that is, to operate your player account, process your transactions, and deliver the gaming services you have requested. Without processing this data, bkbd would be unable to provide the platform services described in the Terms and Conditions.

3.2 Legal Obligation

Certain data processing activities are carried out to comply with legal obligations applicable to bkbd's operations, including identity verification, age verification, transaction record-keeping, suspicious activity monitoring and reporting obligations. bkbd is required to retain records of these compliance activities for specified periods regardless of whether a player's account remains active.

3.3 Legitimate Interests

Where neither contractual necessity nor legal obligation applies, bkbd may process your data on the basis of its legitimate interests — for example, to detect and prevent fraud, to improve the security of the platform, to conduct internal analytics, and to personalise your gaming experience. In such cases, bkbd has assessed that its legitimate interests are not overridden by your rights and interests as a data subject.

4.1 How Payment Data Is Handled

bkbd does not store full payment card numbers or mobile banking PINs on its own servers. Deposits and withdrawals via bKash, Nagad and Rocket are processed directly through those providers' own secure systems. bkbd records only the mobile wallet number associated with your account (which you provide during registration or when adding a payment method) and transaction reference data such as amounts, timestamps and transaction IDs. This data is necessary to reconcile your account balance, process withdrawal requests and maintain transaction audit trails for compliance purposes.

4.2 Third-Party Service Providers

bkbd works with carefully selected third-party service providers who may process your personal data on our behalf. These providers are permitted to use your data only for the specific purposes described in their agreements with bkbd. The categories of third-party providers used by bkbd include:

• Payment processing partners (bKash, Nagad, Rocket, Upay and supported bank gateways) who handle the technical execution of deposit and withdrawal transactions.
• Game content providers (including Pragmatic Play, Evolution Gaming, Spribe, Ezugi and other certified studios) whose game platforms may log session data for RNG and fairness audit purposes.
• Identity verification and KYC service providers engaged to confirm player age and identity as part of our compliance programme.

5.1 Active Account Data

While your bkbd account remains active, we retain all personal data associated with your account, including identity data, transaction history, gameplay records, and communications data. This data is necessary to continue operating your account, to process transactions, and to respond to any disputes or support queries that may arise during the life of the account.

5.2 Data Retained After Account Closure

Following closure of your bkbd account — whether voluntary, by bkbd, or as a result of a self-exclusion request — bkbd is required to retain certain categories of data for regulatory compliance purposes. Transaction records and identity verification data are retained for a minimum period following account closure in order to comply with applicable anti-money-laundering obligations and to enable us to respond to any regulatory enquiries, legal proceedings, or player disputes that may arise after the account is closed. After the applicable retention period has elapsed, data is securely deleted or anonymised.

6.1 What Cookies bkbd Uses

bkbd.asia uses cookies and similar technologies to operate the platform, maintain your session, remember your preferences, and analyse how the site is used. We use the following categories of cookies: (a) Strictly necessary cookies, which are essential for the platform to function and cannot be disabled — these include session authentication cookies and security tokens; (b) Functional cookies, which remember your preferences such as language selection; and (c) Analytics cookies, which help us understand usage patterns on bkbd.asia in aggregate, anonymised form so we can improve the platform. bkbd does not use third-party advertising or retargeting cookies.

6.2 Managing Cookies

You can control and manage cookies through your mobile browser settings. Most browsers allow you to refuse new cookies, disable existing ones, or receive a warning before a cookie is stored. Please note that disabling strictly necessary cookies will prevent bkbd.asia from functioning correctly — you will be unable to log in or maintain an active game session without these cookies enabled. Disabling analytics or functional cookies will not prevent you from using the platform but may affect certain preferences and personalisation features.

7.1 Technical Security Measures

bkbd implements industry-standard technical security measures to protect your personal data against unauthorised access, loss, disclosure or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and bkbd.asia; encryption of sensitive data fields at rest; access controls that limit which bkbd staff members can access personal player data; and regular security assessments of the platform's infrastructure. bkbd does not store payment card data — all card and mobile wallet transactions are handled by the payment providers' own PCI-compliant systems.

7.2 Organisational Security Measures

In addition to technical measures, bkbd maintains organisational controls to protect player data. Access to personal data is restricted to authorised bkbd staff and contractors who have a genuine business need to access it for the purposes described in this policy. All personnel with access to personal player data are subject to confidentiality obligations. bkbd trains relevant staff on data protection responsibilities and reviews its security practices periodically. In the event of a personal data breach that poses a risk to affected players, bkbd will take appropriate action, including notifying affected players where required.

8.1 Changes to This Privacy Policy

bkbd reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered players by posting a notice on bkbd.asia. The revised policy will take effect from the date it is published. We encourage you to review this page periodically to stay informed about how bkbd handles your personal data. Your continued use of bkbd.asia following any amendment constitutes your acceptance of the revised Privacy Policy.

8.2 Contact bkbd About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or the way bkbd handles your personal data, please contact our support team. You can reach bkbd support at [email protected] (plain text — not a clickable link). Our team is available to assist players from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh and all other areas of Bangladesh. We aim to respond to all privacy-related enquiries within a reasonable timeframe.